PRIVACY POLICIES
At CASTILLA TERMAL S.L. we care about privacy and transparency.
We indicate in detail below the processing of personal data that we carry out, as well as all the information relating to them.
CASTILLA TERMAL is a group of hotels. The information relating to the processing of personal data is centralized on this page.
Data processing of customers staying at our hotels
BASIC INFORMATION ON DATA PROTECTION
Party responsible: CASTILLA TERMAL S.L.
Purpose: To provide requested services and for commercial mailing
Legal entitlement: Execution of contract. Legitimate interest of the Party responsible.
Addressees: Data transfer is contemplated for: Tax agency; Corresponding authority; Hotels of the group; Transfers to third countries are foreseen.
Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
Origin: The interested party.
Complete information here.
Processing of customer data at weddings, events and spas
BASIC INFORMATION ON DATA PROTECTION
Party responsible: CASTILLA TERMAL S.L.
Purpose: To provide requested services and for commercial mailing
Legal entitlement: Execution of contract. Legitimate interest of the Party responsible.
Addressees: Transfers to third countries are foreseen.
Rights: You have the right to access, rectify and deletedata, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
Origin: The interested party.
Complete information here.
Processing of health data in the spa
BASIC INFORMATION ON DATA PROTECTION
Party responsible: CASTILLA TERMAL S.L.
Purpose: Conduct a preliminary assessment of your health status
Legal entitlement: Consent of the interested party.
Addressees: Data will not be passed on to third parties, unless legally obliged to do so.
Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
Origin:The interested party.
Complete information here.
Processing of personal data
BASIC INFORMATION ON DATA PROTECTION
Party responsible: CASTILLA TERMAL S.L.
Purpose: To manage the employment relationship
Legal entitlement: Execution of contract. Compliance with a legal obligation.
Addressees: Data transfer is contemplated for: Tax Agency, Social Security and Mutual Insurance; Banks and financial entities; State Foundation for Training in Employment (Fundae); Hotels of the group;
Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
Origin: The interested party.
Complete information here.
Processing of food allergy data
BASIC INFORMATION ON DATA PROTECTION
Party responsible: CASTILLA TERMAL S.L.
Purpose: To record food allergies
Legal entitlement: Consent of the interested party.
Addressees: Data transfer is contemplated for: Hotels of the group.
Rights:
You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
Origin: The interested party.
Complete information here.
Processing of data for job applicants
BASIC INFORMATION ON DATA PROTECTION
Party responsible: CASTILLA TERMAL S.L.
Purpose: To carry out personnel selection processes.
Legal entitlement: Consent of the interested party.
Addressees: Data transfer is contemplated for: Hotels of the group.
Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
Origin: The interested party.
Complete information here.
Processing of potential customers` data
BASIC INFORMATION ON DATA PROTECTION
Party responsible: CASTILLA TERMAL S.L.
Purpose: To respond to your request
Legal entitlement: Execution of contract.
Addressees: Data will not be passed on to third parties, unless legally obliged to do so.
Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
Origin: The interested party.
Complete information here.
Processing the data of suppliers and their contact persons
BASIC INFORMATION ON DATA PROTECTION
Party responsible: CASTILLA TERMAL S.L.
Purpose: Fiscal, accounting and administrative management of suppliers
Legal entitlement: Execution of contract.
Addressees: Data transfers are planned to: Tax Agency; Financial entities.
Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
Origin: The interested party.
Complete information here.
Processing of data to send the Newsletter
BASIC INFORMATION ON DATA PROTECTION
Party responsible: CASTILLA TERMAL S.L.
Purpose: To manage your Newsletter subscription
Legal entitlement: Consent of the interested party.
Addressees: Transfers to third countries are foreseen.
Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
Origin: The interested party.
Complete information here.
Handling of video surveillance data
BASIC INFORMATION ON DATA PROTECTION
Party responsible: Each hotel, from the images captured by its cameras (the list of responsible persons is indicated below)
Purpose:
Ensure the safety of persons, property and facilities
Legal entitlement:Mission in the public interest.
Addressees: Data transfer is contemplated for: Where appropriate, State security forces and bodies, as well as courts and tribunals.
Rights: You have the right to access, rectify and delete data, as well as other rights indicated in the additional information which can be exercised by contacting protecciondedatos@castillatermal.com
Origin: The interested party himself.
Complete information here.
CASTILLA TERMAL is a group of hotels. The information relating to the processing of personal data is centralized on this page.
The asterisk present in some of the processes indicates that these processes are carried out, by the other hotels that make up the group as well as by CASTILLA TERMAL S.L. and which are detailed below:
HOTEL AGUA DE VALBUENA S.L.
B47599279
CL MONASTERIO - 47359 - VALBUENA DE DUERO - VALLADOLID.
SOLARES TERMAL S.L.U.
B39778626
CALVO SOTELO 13 - 39710 - SOLARES - CANTABRIA.
GRUPO OLMEDO HOTELES S.L.
B47594478
PAGO DE SANCTI SPIRITUS S/N - 47410 - OLMEDO - VALLADOLID.
HOTEL BURGO DE OSMA S.A.
A42186429
C/ UNIVERSIDAD, 5 - 42300 - EL BURGO DE OSMA - SORIA.
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